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Terms & Conditions

Effective Date: 30-06-2025

Welcome to Heidi Jane. By accessing or purchasing from our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before placing an order.

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1. Overview

These Terms and Conditions apply to all purchases made through our website. By using our services, you agree to be legally bound by this agreement.

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2. Products

We make every effort to display our products as accurately as possible. However, due to the handmade nature or screen variations, slight differences in color or appearance may occur.

We reserve the right to change or discontinue any product at any time without notice.

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3. Orders & Payment
   •    All prices are listed in [GBP] and are inclusive/exclusive of applicable taxes (update as needed).
   •    Payment is accepted via debit card through our secure payment processor.
   •    Orders are confirmed once payment has been successfully processed.
   •    We reserve the right to cancel or refuse any order for any reason, including stock issues or suspected fraud.

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4. Shipping & Delivery

  • We aim to dispatch orders within 5-7 business days.

  • We do not ship Internationally, we only ship to addresses based in the United Kingdom.

  •  Shipping times and costs vary based on your location and chosen delivery method.

  •  Once dispatched, we are not responsible for delays caused by postal services or customs.

  • You are responsible for providing an accurate shipping address. If incorrect details are provided, we may not be able to retrieve or refund the order.

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5. Returns & Refunds

We do not accept returns nor do we provide refunds.

Please refer to our Refund Policy for detailed information.

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6. Intellectual Property

All content on this website—including images, logos, product designs, and written material—is the property of Heidi Jane and may not be used or reproduced without permission.

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7. Limitation of Liability

We are not liable for any indirect or consequential damages arising from the use of our products or website. Our liability is limited to the value of your purchase.

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8. Privacy

Please review our Privacy Policy to understand how your personal information is collected and used.

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9. Governing Law

These Terms are governed by the laws of the United Kingdom, and any disputes shall be handled in the courts of that jurisdiction.

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10. Contact

For any questions regarding these Terms & Conditions, please contact us at:

Email: byheidijane@gmail.com
Business Name: Heidi Jane

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